Suplimed Uniforms

In suplimed-uniforms.com we ensure to provide the best service to our customers. We are constantly working to implement new forms of expression and give our customers the best alternatives. Do not hesitate to contact us if you have any suggestions or ideas, they would be appreciated.

• Hours:		9:00 to 17:00
• E-Commerce:		24 hours a day Monday through Sunday.
• Phone :		(51-1) 4792437
• E-mail :		info@suplimed-uniforms.com

1. LEGAL:

ISLOCORP PERU S.A.C. is fully responsible for the content of the page, sale, delivery, warranty and exchange of the products offered. Prices are shown in Nuevos Soles for purchases inside Peru and U.S. dollars or Bolivares Fuertes for those who buy from abroad or Venezuela as appropriate.

All orders may be made via the online shop or writing. An order is not final until accepted by ISLOCORP PERU SAC

2. PURCHASE POLICY:

Through our online store suplimed-uniforms.com orders are accepted 24 hours, 365 days a year, orders will be treated according to existing stock in the warehouse. We fulfill orders nationally and internationally.

1. POLICIES FOR SHIPMENTS / DELIVERIES:

Suplimed-uniforms.com uses shipping agents such as FEDEX, SERPOST PERU, MRW, CRUZ DEL SUR CARGO depending on the destination of your product.

Time of release: Under normal circumstances, the order is processed and shipped within 48 hours of request. Regular delivery time depends on the carrier, if local generally 2 days and 5-8 days if international. No order is processed during weekends or holidays. Customers who make their payment by check or bank deposits, will process your order once confirmed availability with the bank.

Shipping: If the order has been processed and there is no availability or quantities desired, we will proceed to carry out a request with the available at time and the remainder is passed to a back order.

Back Orders: Not happen frequently, but may cause delay in the shipment. A back order occurs when the model, size or color of your order is not in stock. The time of a back order is in between 2-3 weeks. Customers do not pay for backorder shipments under normal circumstances.

Shipping Cost: Depends on factors such as city or country of destination, weight / volume of shipment, mode of release (express, priority, second class, etc). suplimed-uniforms.com only acts as collector for the value of the shipment service and applies no extra charge for this. Once your order is shipped, we will send via email your confirmation, which reports that the order was shipped, and attached information regarding the transport service provider, number of delivery for tracking, release date and approximate date of arrival.

Tracking: The shipment tracking can be accessed through the web pages as applicable:

www.fedex.com
www.mrw.com.ve
www.serpost.com.pe
www.cruzdelsurcargo.com.pe

Below find a table of carriers used for shipments, take note that prices are referential, and are subject to change due to fuel tax charge.

Shipping within Peru:

a) CRUZ DEL SUR (see table shipping Peru)

Shipping within Venezuela:
a) MRW (see table shipping Venezuela)

International Shipping:
a) SERPOST PERU (see table shipping international)
b) FEDEX (see table shipping international)

2. CANCELLATION POLICY:

To provide the best service possible, you can cancel your order. However, if your order has already been shipped, you may not cancel the order.

To cancel your order you must contact us by phone at (51-1) 4792437 or by e-mail: info@suplimed-uniforms.com

3. EXCHANGE / RETURNS POLICIES:

In case the product you purchased is not of your liking and / or there is a mistake in the selected size or color at time of purchase, this may be returned only if it has its original tags, no signs of use and purchase invoice.
All the changes are "carry in" the customer assumes the cost of sending the product to the company offices.
Once the product is in the premises of the company, we will proceed to the following:

a) Change of size / color (according to availability)
b) Change of product, it will generate a credit note to the client so he can acquire another product (of equal or greater value)
c) There is no money refund.

Note:No changes are done to products that have been embroidered, arrangements and / or signs of use, unless a manufacturing defects. All the products in exchange must be able to be sold to another customer.
The customer assumes responsibility that the product he asked to be embroidered corresponds to the size and color selected.

VERY IMPORTANT: The price of the products shown in VENEZUELA are in Bolivares Fuertes and REST OF THE WORLD in U.S. Dollars, Euros and New Soles, prices do not include shipping. All prices incluye Tax. Suplimed-Uniforms.com offers different patment methods:

1.1 COD (Cash On Delivery):

We collect this option prior coordination by calling (51-1) 4792437 or by email info@suplimed-uniforms.com, indicating the time and address to where must do the delivery (only valid for the city of Lima, Peru and the city of Valencia, Venezuela). The payment will be done at the moment of receiving your order. There will be a surcharge depending on the delivery zone for using this payment method. You must enter a landline phone to pay by this method.

1.2 Deposit or Wire Transfer:

If you choose this payment method, you will receive at your email all the information needed to make a deposit or wire transfer. Anyway, here's all the data to make a wirer or bank deposit:

PERU

Bank:		BCP
Account Holder:		PFB PERU S.A.C.
Account (S /.):		No. 193-1871124-0-41
Interbank Transfer Code:		(CCI 002-193-001871124041-18)

VENEZUELA

Bank:		Fondo Comun
Account Holder:		Islocorp C.A. RIF. J-31547853-6
Account (BSF):		No. 0151-0089-35-4489021487

Bank:		BOD
Account Holder:		Islocorp C.A. RIF. J-31547853-6
Account (BSF):		No. 0116-0057-38-0005740746

Bank:		Mercantil
Account Holder:		Islocorp C.A. RIF. J-31547853-6
Account (BSF):		No. 0105-0730-81-1730000487

Bank:		Banesco
Account Holder:		Islocorp C.A. RIF. J-31547853-6
Account (BSF):		No. 0134-0319-84-3191098401

UNITED STATES

Bank:		Helm Bank USA
Account Holder:		Islocorp C.A.
Account (USD):		No. 1040130492
Address:		999 Brickell Ave. Miami – FL 33131
ABA:		067011456
SWIFT:		MNBMUS33XXX

1.3 Using WESTERN UNION:

Alternatively you can send thru Western Union the amount of your purchase including the cost of delivery on behalf of the following:

Anthony O. Isles I.
ID: 06311483
Tel (51 1) 4792437 Lima-Peru

To find your nearest office you can enter www.westernunion.com

* You must fill out the request "send money", ask your agent if you need help.
* They will ask for your ID.
* You can pay by cash, credit or debit card.
* Western Union will charge a service fee.
* Send the total amount indicated in US Dollars.

Please email us at the following address: info@suplimed-uniforms.com or can call us Telephone: (51-1) 4792437.

Include your name, your order number and the number of control transfer (MTCN code).

1.4 Credit Cards:

In this option it is enough to indicate the card number to use and the expiration date. For cards affiliated to Verified by Visa, we will require the placement of a security code. Check your bank. We accept all cards (Visa, Mastercard, Amex, etc) thanks to our secure electronic payment method used thru PAYPAL. All your infomation and your credi card details are not stored or registred in our database, we use a secure and encrypt web master.

1.5 PAYPAL Account:

If you have a PAYPAL account, you can also make your payment directly, only need the following information:

Email: paypal@grupoislocorp.com

1. PRIVACY POLICY:

ISLOCORP PERU SAC RUC: 20522580652, with address in Lima, Peru, hereinafter ISLOCORP informs their policies regarding privacy, security and use of personally identifiable information on this website, the following:

Overview: ISLOCORP capture personal information only in order to establish and reaffirm their relationship with their users. Consequently, data capture is done on a voluntary basis in order to access the benefits offered by ISLOCORP, such as exclusive content, consulting services, products, information and others. To this end, according to the law may communicate with the user via email or by other means, taking into account the purpose for which it was delivered the User's personal information. In cases where data ISLOCORP obtained through third parties, it does so by trusted sources of information and through mechanisms that comply with current regulations. Meanwhile you agree to use this website and the information contained in it on its sole and exclusive responsibility.

Capture of personal data:ISLOCORP use the personal data user only for the purpose for which the information is required, informing the purpose and conditions of supply of data. ISLOCORP not disclose personal information of its users, nor sold to third parties, outside ISLOCORP and its related companies, except with the consent of the user. In the event that the captured data could give them some use different than the purpose for which they were captured, ISLOCORP will inform the user that fact and give him the opportunity to reject the use of their data. .

Access, modification and deletion of personal data: If at any time after providing personal data, User wishes to revise or amend them, he may do so by accessing your personal account. If at any time the user does not wish to receive information ISLOCORP must drop him out of the site, which should follow the instructions at the end of any communication received by the user by e-mail or otherwise, or alternatively, contact ISLOCORP to that effect by its customer care service.

Release of information to an entity: ISLOCORP capture personal data tells users that may be required to disclose User's personal data to meet legal requirements, a fact that users claim to accept. Links to third-party sites or suppliers This site contains links / references to third-party sites and providers of goods and / or services. Such links do not mean in any way the approval of its contents or ISLOCORP responsibility in relation to them. ISLOCORP is not responsible for the availability or content of such third party sites, nor assumes responsibility for damage or injury resulting from any form that the user makes use of such sites and content. Any links to third party sites are assigned to users for their own convenience, therefore, access is voluntary and at your own risk and responsibility.

Polls: From time to time request information from people who have sent us contact information through surveys. Participation in these is completely voluntary, so it is a user decision or not to disclose this information. This will be used only for purposes of monitoring or improving Web site performance. It should be noted that in case of communicating the results of this survey, we will ignore any signal that identifies those consulted.

User name and password: The use and disposal of the password is the absolute and total responsibility of the User. Any misuse or unintended use of it, authorized or not, including the done by others, not in any way begin ISLOCORP User must assume the consequences of the events described and not entitled to indemnification, compensation or refunds for specified grounds. When taking knowledge, the User shall immediately inform ISLOCORP misuse or unintended use of its name and password.

Cookies: In order to deliver better service to our users, ISLOCORP have cookies to collect information for statistical purposes. These cookies are pieces of information that are placed on the hard disk of the computer user to facilitate access to and use of the site by the user, allowing "recall" the password or save user preferences to customize what is displayed access to your screen. In addition, cookies allow ISLOCORP establish a more personalized relationship with the user, for example by giving information about promotions that relate to the information you recently visited. Despite this, the user can program your computer to determine how to store a cookie and can even completely reject its installation, with its responsibility to consult the respective manuals and instructions to make it on your computer. However, the user is present without cookies the user may not have access to certain benefits in the / of the site (s) ISLOCORP.

To contact ISLOCORP: If the User has any questions or concerns regarding the collection, sharing or giving ISLOCORP uses your personal information or regarding this Privacy Policy may contact through ISLOCORP service enabled on your web site.

Changes to this privacy statement: ISLOCORP reserves the unilateral rights to change, add, limit or discontinue, at its sole discretion, structure, presentation and content of this site and the content of these privacy policies. If that happens you will be notified by publication of a document on the website.

2. LIABILITIES:

You expressly agree that use of our service is at your own risk. You must be 18 years or older to register as a member. Neither the company nor its affiliates, nor any of its officers, directors or employees, agents, third party content providers ( "Providers"), merchants ( "Merchants"), sponsors ( "Sponsors"), licensors ( "License" ) or the like (collectively, "Associates") warrant that this website provides a service uninterrupted or error free, nor express any warranty as to the results that may be obtained by using this website regarding the accuracy, reliability or currency of any information, services or merchandise from us. The company only grants (through the Satisfaction Guarantee) that your order is in perfect condition) and if this is not the case, the maximum liability of the Company to replace and deliver an equivalent product as soon as reasonably possible.

Our service is provided "as is" and "if available", the Company specifically delimits warranties of any kind, either express or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for purpose particular. No oral advice or written information provided by the Company, its affiliates, officers, directors, employees, agents, suppliers, merchants, sponsors, licensors or the like shall create such a guarantee.

Under no circumstances will the Company or any third party involved in creating, producing or delivering this website be liable for any damage, direct or indirect, incidental or special, resulting from the use or non-use thereof, including but not limited to reliability you of any information obtained from the website or that result from mistakes, omissions, interruptions, deletion of files or email messages, confusion, defects, viruses, delays in operation or transmission or any failure of performance, whether as a result of acts of nature, communication failures, incidents, theft, destruction or unauthorized access to records, programs or services of the Company. You hereby acknowledge that this paragraph shall apply to all content, merchandise and services available on this website.